Terms

What you get

You get a licence for the StreamNova Player software: a player for your own sources, such as an M3U playlist from your own provider.

We do not supply or sell channels, streams or broadcast rights. What you can watch depends on your own sources and subscriptions. You make sure you have the rights to them; you may not use sources you have no rights to.

Trial

You can try the app free for 7 days. The trial is one-time per device account: reinstalling does not give you a new trial.

Licences

There are two licences. Basic lasts 1 year and costs € 6.04 per year. Lifetime costs € 12.09 once. All prices include VAT. Outside the EU no VAT is charged; you then pay the same amount.

One licence covers one device. Lifetime means: for as long as the service exists. It is not a promise that the service will exist forever. There is no Premium package, so Lifetime gives no access to Premium features.

Your recovery code

With your device account you receive a recovery code. We show it once. We do not store the code itself, only a check value.

So keep the code safe. If you lose it, we cannot restore or transfer your account or licence.

Moving to another device

Got a new device? Move your licence with your recovery code. The old device is deactivated in the process, because a licence works on one device at a time.

Paying

You pay through Google Play or Stripe. The price includes VAT. You can pay in euros or, where Stripe offers it, in your own currency at the exchange rate Stripe shows at checkout. For a purchase through Google Play, the price shown in the Play Store applies (it may differ slightly because of Google’s local price points), and the terms and refund policy of Google Play also apply.

There is no subscription and no automatic renewal. Basic simply ends after a year; to continue, you buy again. We do not store card details.

Immediate delivery and right of withdrawal

A licence is digital content that we deliver right after your payment. As a consumer you normally have a 14-day cooling-off period. At checkout we ask you to expressly agree to immediate delivery. By doing so you say we may start right away and that you give up your right of withdrawal (article 6:230p under g of the Dutch Civil Code). Without that consent we cannot complete the purchase.

If the app demonstrably does not work as described, you keep your statutory right to a product that conforms to the contract. Please contact us in that case.

Ending the agreement

You can delete your account at any time in My device. The licence then ends; a refund does not follow automatically.

In case of a refund or a reversed payment, we revoke the licence. If you use the app for sources you have no rights to, we may end the licence.

Liability

We do our best to keep the app working well, but cannot guarantee that it is free of faults at all times and everywhere. We are not responsible for the content of third-party sources. Our liability is limited to the amount you paid for the licence, except in case of intent or gross negligence, and except where the law does not allow such a limitation.

Applicable law

Dutch law applies to these terms. Mandatory consumer protection in the country where you live still applies.

Contact

Questions or complaints? Email [email protected]. Include your device ID, never your payment details.